News for 'Customer Focus Services'

Hindujas sell health care unit to Baring Private Equity for $1.2 billion

Hindujas sell health care unit to Baring Private Equity for $1.2 billion

Rediff.com11 Aug 2021

Hinduja Group's business process management entity, Hinduja Global Solutions Limited (HGS) said on Wednesday that it has entered into definitive agreements to divest its Healthcare Services business to funds affiliated with Baring Private Equity Asia (BPEA), at an enterprise value of $1.2 bilion. The deal is subject to closing adjustments, and is expected to complete within 90 days, subject to shareholder and other regulatory approvals. "The cash that will come in as a result of this transaction will be deployed to growing the business as well as looking at buying some capabilities...where capabilities are important for being able to do a good job of customer experience transformation.

Hyundai to ride on SUVs to capture Indian markets

Hyundai to ride on SUVs to capture Indian markets

Rediff.com8 Aug 2021

Hyundai Motor India expects its SUV range to gain further traction in the domestic market with demand for personal mobility gaining momentum post the second wave of COVID-19, according to a senior company official. The company, which already leads the SUV space with models like Venue, Creta, Tucson and recently launched Alcazar, is looking to maintain its lead in the segment which is growing with each passing month.

'Amazon In India For Next 100 Years'

'Amazon In India For Next 100 Years'

Rediff.com4 Jul 2022

'For all of us at Amazon, it is 'Bharat first'.' 'We are keeping the Indian customer at the centre of what we are doing.'

What To Do If You Are Laid Off

What To Do If You Are Laid Off

Rediff.com12 Jul 2022

'Re-evaluate your career goals and be ready to embrace challenges. ' 'Work thoroughly on your resume by highlighting the key skills and major areas of work.' 'Check and apply for jobs posted by employers regularly.' 'Stay positive.'

Airtel, Vodafone to lose 50 mn users

Airtel, Vodafone to lose 50 mn users

Rediff.com30 Dec 2018

These customers will be unable to meet the lowest recharge requirements for Jio, meaning they will either exit the market or migrate to BSNL/MTNL.

TCS has mega plans to fuel growth

TCS has mega plans to fuel growth

Rediff.com14 Jun 2017

TCS, which, plans to earn $1 bn in 3-7 years will explore segments such as cyber security, internet of things, analytics of IoT, and cloud application and infrastructure.

Card users may have to bear cost of RBI's new norms

Card users may have to bear cost of RBI's new norms

Rediff.com7 Oct 2021

The recent Reserve Bank of India (RBI) norms on tokenisation services, which will be offered by card networks, are likely to result in merchants and payment aggregators incurring a cost as they have to pay a fee to the networks. The merchants and the payment aggregators, in turn, may pass on the cost to the customers. The norms, which were issued by the banking regulator released on September 7, allow card networks like Visa and Mastercard to offer the tokenisation service.

Tata Steel to cut up to 3,000 jobs in European plants

Tata Steel to cut up to 3,000 jobs in European plants

Rediff.com19 Nov 2019

It plans to lower employment costs with the estimated reduction in employee numbers, about two-thirds of which are expected to be office-based white-collar roles - a majority expected at its Netherlands unit.

Will come back with a bang in credit cards: HDFC Bank CEO Jagdishan

Will come back with a bang in credit cards: HDFC Bank CEO Jagdishan

Rediff.com19 Aug 2021

A day after the Reserve Bank of India (RBI) lifted its ban on HDFC Bank on issuing new credit cards, the country's largest private sector lender on Wednesday said it had resources and plans in place to "further reinforce pole position in the credit card segment" and that it would "come back with a bang". "We will aggressively go to the market, with not just our existing suite of credit cards but also new offerings in the form of co-brands and partnerships," Sashidhar Jagdishan, managing director and chief executive officer of HDFC Bank, said in a letter to his employees. The bank's management had earlier indicated that the lender had been sourcing liability customers aggressively over the past few months.

'If demand happens, fares will correct themselves'

'If demand happens, fares will correct themselves'

Rediff.com6 Apr 2022

'I don't think there will be a direct reaction to the fuel price hike on air ticket prices.'

'Make in India for India and the world'

'Make in India for India and the world'

Rediff.com19 Mar 2021

'With nearly double the market share of our nearest competitor, we are shaping the digital transformation journey of close to 1,000 clients in India.'

'It is hard to decipher precisely why Paytm share price would go down'

'It is hard to decipher precisely why Paytm share price would go down'

Rediff.com30 Nov 2021

'I can tell shareholders we're going to be very responsible with our capital, we're going to be absolutely execution focused.'

Boeing's Plans For India's Defence Aatmanirbharta

Boeing's Plans For India's Defence Aatmanirbharta

Rediff.com28 Oct 2022

'The future is about autonomy and tanking.'

'Economy well placed to capitalise on recovery in 2021'

'Economy well placed to capitalise on recovery in 2021'

Rediff.com6 Jan 2021

'The financial sector's performance in the first two quarters was a revelation.' 'It clearly showed the clean-up had been done in the past one-and-a-half years and that capital brought in was significantly stronger.'

Twitter launches measure to tackle state polls-related misinformation

Twitter launches measure to tackle state polls-related misinformation

Rediff.com15 Mar 2021

The measures include an information search prompt with the Election Commission of India (@ECISVEEP) and State Election Commissions to provide reliable information around the elections, a custom emoji to encourage participation, a series of pre-bunks and debunks to tackle election-related misinformation, and a youth discussion series titled #DemocracyAdda aimed at voter literacy and civic participation among young Indians for the upcoming elections.

Why Nokia is still bullish on India

Why Nokia is still bullish on India

Rediff.com19 Oct 2014

Nokia is one of the leading telecom equipment manufacturing companies in India

Boeing gets US govt nod to offer F-15EX jet to India: Official

Boeing gets US govt nod to offer F-15EX jet to India: Official

Rediff.com28 Jan 2021

United States aerospace major Boeing on Thursday said it received approval from the country's government to offer its F-15EX multi-role combat jet to the Indian Air Force.

Apple unveils iPhone 14: Satellite SOS, no SIM tray in US

Apple unveils iPhone 14: Satellite SOS, no SIM tray in US

Rediff.com8 Sep 2022

Apple unveiled its highly anticipated iPhone 14 during its 'Far Out' event on Wednesday along with the iPhone 14 Plus variant, the iPhone 14 Pro and Pro Max. This new lineup is inspired by the iPhone 13, with sharp metal edges, rounded corners, a glass back, the recognisable notch at the top of the handset, and a lightning port.

How FMCG Firms Are Coping With Covid

How FMCG Firms Are Coping With Covid

Rediff.com29 Jan 2022

Consumer companies have started taking orders via phone calls and are also pushing retailers to order through their B2B applications.

Do You have START-UP Queries?

Do You have START-UP Queries?

Rediff.com4 Jun 2021

Muzammil Patel and Rahul Murthi will answer all your start-up queries.

Gig employees get a helping hand from old economy

Gig employees get a helping hand from old economy

Rediff.com5 Apr 2020

Over the past week, several unusual partnerships among start-ups, traditional businesses and hospitals have been announced, and several more are likely to materialise soon. The trend could see increased importance of gig workers, who are taking considerable risk to deliver goods to people in the time of a pandemic.

Information Technology: Boost for hardware, but disappointment for IT services

Information Technology: Boost for hardware, but disappointment for IT services

Rediff.com2 Mar 2016

The key proposals from the IT industry that were not addressed included removal of dual levies on software products

Have You Read This Story About Hope?

Have You Read This Story About Hope?

Rediff.com13 Mar 2023

'The Elephant Whisperers is a hopeful story of respect and cooperation with nature in an era rife with conflict and threat to our beautiful planet.'

Sebi And Phenomenon of Confusing Rules

Sebi And Phenomenon of Confusing Rules

Rediff.com2 Jun 2022

Since 2016, Sebi has made many rules to prevent unauthorised trading by stockbrokers. Yet, one comes across dozens of cases of blatant overtrading in client accounts, every year, leading to massive losses to investors, observes Debashis Basu.

How SBI plans to keep YONO ahead of the curve

How SBI plans to keep YONO ahead of the curve

Rediff.com13 Oct 2020

Apart from fulfilling banking services, one can access more than 100 e-commerce sites, book tickets, and even pay for small value groceries through the app. The bank is now proposing to allow other banks to use this to serve their own customers.

Pros and cons of Indian banks' cross-selling initiatives

Pros and cons of Indian banks' cross-selling initiatives

Rediff.com28 Dec 2020

In a bid to gain a bigger share of the customer's wallet, banks are ramping up their cross-selling initiatives.

Will BPM firms' plan to change pricing model succeed?

Will BPM firms' plan to change pricing model succeed?

Rediff.com11 Apr 2019

As more and more businesses move towards digital technology-enabled solutions such as chatbots to increase interaction with their own customers, BPM companies have seen a significant chunk of their revenue proceeds shifting towards business outcomes.

Under India's digital infra hood: Growing data centres

Under India's digital infra hood: Growing data centres

Rediff.com1 Apr 2022

As India builds its data centre capabilities, it is imperative that it is supported by green energy. This is because data centres are guzzlers of energy.

10 Stocks To Invest For The Long Term

10 Stocks To Invest For The Long Term

Rediff.com11 Apr 2023

The third-quarter financials didn't excite market watchers. But equity investors can still make money if they invest in the right stocks.

'EVs are the way forward for Volkswagen group'

'EVs are the way forward for Volkswagen group'

Rediff.com1 Jun 2021

'Our strategy is intact and our important pillars for India -- the SUV roll-out and the focus on the cost of ownership of a car -- remain in focus'

How Indian IT giants are playing catch-up in consultancy

How Indian IT giants are playing catch-up in consultancy

Rediff.com18 Jan 2022

The analyst community tracking the Indian IT services industry took special note of Accenture's first quarter (Q1) performance, which showcased the rapid growth of its consulting business that outperformed its outsourcing business. Bookings indicate that the trend will continue. Consulting bookings increased 41.6 per cent year-on-year (yoy) to $9.4 billion, higher than the 17.6 per cent growth in outsourcing to $7.4 billion. The management commentary was also more bullish on the consulting business.

Edtech, logistics and gig-economy to drive jobs

Edtech, logistics and gig-economy to drive jobs

Rediff.com25 Feb 2021

Fresher hiring is expected to more than double compared to last year.

Ola reports first-ever operating profit of Rs 90 cr in FY21

Ola reports first-ever operating profit of Rs 90 cr in FY21

Rediff.com2 Nov 2021

Ola has reported its first operating profit of Rs 89.82 crore for 2020-21, even as the ride-hailing company's revenue declined 65 per cent to Rs 689.61 crore amid COVID-19 induced lockdowns. As per regulatory documents filed by ANI Technologies - the parent company of Ola - it had logged standalone operating profit (profit before finance cost, depreciation, amortisation and tax (EBITDA)) of Rs 89.82 crore in FY21 on a standalone basis, while it had registered a loss of Rs 610.18 crore in the preceding fiscal year.

Aditya Puri's dream for HDFC Bank: Indian Alibaba

Aditya Puri's dream for HDFC Bank: Indian Alibaba

Rediff.com9 Jul 2019

Tamal Bandyopadhyay details HDFC Bank's digital journey.

Poll star Sitharaman woos middle class, women with tax and savings sops

Poll star Sitharaman woos middle class, women with tax and savings sops

Rediff.com1 Feb 2023

Finance Minister Nirmala Sitharaman on Wednesday raised the personal income tax rebate limit, doled out sops on small savings and announced one of the biggest hikes in capital spending in the past decade as she did a tight rope walk in the Budget between staying fiscally prudent and meeting public expectations in the year before general elections.

A new battle rages on between Jio and Airtel

A new battle rages on between Jio and Airtel

Rediff.com20 Oct 2020

While only 78.15 per cent of Jio's total subscriber base was active, Airtel boasts of 98.14 per cent active customers.

RBI's Vision 2021 aims for 'cash-lite' society

RBI's Vision 2021 aims for 'cash-lite' society

Rediff.com15 May 2019

The RBI said the payment systems landscape will continue to change with further innovation and entry of more players which is expected to ensure optimal cost to the customers and freer access to multiple payment system options.

Here's how the Budget affects some key sectors

Here's how the Budget affects some key sectors

Rediff.com2 Feb 2021

From real estate to metals, what Sitharaman's Budget has in store.

Tips To Get Your DREAM Job

Tips To Get Your DREAM Job

Rediff.com4 Oct 2021

'It is important that students not focus on the remuneration that the job fetches in the first year, but look at the next 5 year journey with that job role.'